Shipping policy

Shipping Policy

At ZLII Jewelry, we carefully prepare each order to ensure your jewelry arrives beautifully packaged and ready to wear or gift.

Processing Time

Orders are typically processed within 3 business days after payment is confirmed. Processing time may vary during holidays, promotional periods, or high-volume seasons.

Shipping Time

We currently ship to customers in the United States.

Standard Shipping: 5-12 business days after dispatch

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, holidays, or other circumstances outside of our control.

Shipping Cost

Standard Shipping is currently $5.99 for U.S. orders.

Free shipping may be available for orders that meet the minimum order value shown at checkout.

International Fulfillment

Some orders may be shipped from our international fulfillment partner. Tracking information will be provided once your order has been dispatched.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24–72 hours for tracking updates to appear after the carrier receives the package.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order. ZLII Jewelry is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed, please contact us at zzecommerce1@outlook.com with your order number. We will do our best to assist you with tracking and carrier updates.

Contact

For shipping questions, please contact us at zzecommerce1@outlook.com.